CAPABILITY DEVELOPMENT

Capability Development

The Cullen Group provides best practice training programs in all aspects of the Contracting Lifecycle for both individuals, organisations, buyers and sellers in commercial arrangements.Our programs are taught in universities around the globe – from Melbourne University, to the University of Missouri, to the London School of Economics. We are a partner of professional institutes such as CIPS (Chartered Institute of Purchasing & Supply) and IACCM (International Association for Contract & Commercial Management), and many global professional development educators and conference organisers.Over the past decade, we have successfully developed the capabilities of over 5300 personnel spanning 751 organisations globally. Our standard training programs are in a two-day interactive workshop format.

Have a look at our training program calendar.

TAILORED FOR YOU

Founded on our standard training methods, we also offer services to assesses organisational and individual capabilities and implement programs tailored to your organisation. The programs will develop your contract management and procurement personnel capabilities to industry best practice. We will facilitate it at your premises with a flexible approach and timing that suits you, thereby minimising inconveniences and disruptions to team productivity. Have a look at our standard training course brochure or contact us if you require further information about our tailored inhouse programs.

Become a Contract Management Professional (CMP)

Contract management specialists in Australia now have the opportunity to receive formal recognition for their knowledge & skills by completing the CMP Certification.The Cullen Group is working with its training partner Informa Corporate Learning to provide a pathway to undertake and complete a CMP Certification at the Master level.Be confident knowing that the Informa CMP is Australia’s longest established, premier CMP Certification.

Service Level Agreements Masterclass

MANAGING EXPECTATIONS AND DELIVERING SERVICE EXCELLENCEService Level Agreements (SLAs) are a key strategy to ensure successful customer and service provider relationships. SLAs are recognised as effective business tools to improve service performance between customers, purchasers and internal or external service providers. As competition becomes stiffer in the current economic condition, organisations need to ensure more effective outcomes and business relationships.
This hands-on three day training course will deliver the key framework for identifying and implementing techniques for successful SLAs and service performance management.
Running in Kuala Lumpur 3-5 November and Dubai 8-10 November