Publications

We are a widely published producer of outsourcing and contract management related publications. In addition to our best practice guides and templates, called the outsourcingtoolset™, we have written to date over 110 best practice and research publications, been featured in nearly 60 articles in publications such as the Australian Financial Review, BRW, the Bulletin, and Directions in Government, presented in over 300 major conferences, as well as having conducted seven major reviews for government. This portal offers books, reports, guides and templates that you can use to guide you with your outsourcing and contract management activities.

Outsourcingtoolset Practice Guides

Armed with the outsourcingtoolset™, you can save tens of thousands of dollars in implementation costs – and more importantly ensure that your outsourcing deals operate in a successful and effective manner. The outsourcingtoolset™ directs you through the complexities of the Outsourcing Lifecycle, providing guidance, tools, and templates to accelerate your proficiency.

These pragmatic guides are designed for people directly involved with the decisions, execution, or management of an outsourcing contract – including contract managers and administrators, tender teams, sourcing and procurement personnel, internal audit, and consultants.

Cloud Insights- Outsourcing to the Cloud

This time, Cloud looks here to stay, and quite possibly overtaking all other forms of outsourcing.  Even the low cost model of offshoring can’t compete – no labor is cheaper than cheap labor.

Cloud Insights- Tricks & Traps of the Cloud

The cloud is here and screaming for attention.  Every strategic IT group within the legacy organizations I am working with has been mandated by the senior executives to have a cloud strategy by the end of this year to rollout in 2015.  Not to meet a particular business strategy per se, but to be seen to be doing otherwise is being seen as doing nothing.

Cloud Insights- IAAS Contracts

Cloud computing agreements vary widely across the many providers and the many forms of cloud services.  The contract can range from a vendor’s standardized click-wrap agreement for a vanilla SaaS to a multi-layered, heavily negotiated contract comprised of SaaS, PaaS, and IaaS in public and private clouds.

A Study of Contract Management Styles in Australia

This White Paper investigates the different values and behaviours held and exhibited by the people that develop and manage contracts, based on a study of 688 participants who completed the Cullen Group’s online profiling instrument during the month of November 2011, to explain why some of the conflict exists and offer solutions.

The 12 Best Practices of Contract Management

Today’s procurement organisation is under constant change, as organisations move from a traditional pyramid structure to a diamond-shaped one. Strategic sourcing, category management, and supplier relationship management are all part of today’s procurement kit bag. Not only does procurement need to buy better, manage demand better, and understand markets better, it now has to manage the contracts that it puts in place. It no longer stops halfway through the contract lifecycle.

The Debate Surrounding Offshoring and its Effects on Employment

Although offshoring has existed in a variety of forms for decades, its controversy continues unabated. The debate includes whether offshoring actually saves money or not, what activities are and are not good candidates for offshoring, and most controversial of all, its effect on employment in the
consuming countries. This Executive Report discusses the offshoring phenomena in an historical context, investigates whether offshoring has actually resulted in IT-related job losses, and examines its effect on IT-related occupations in the US and Europe.

The Retained Organization- Managing the Hybrid Sourcing Solution

A hybrid of outsourcing and insourcing is the most common sourcing strategy for information and communications technology (ICT) in organizations today. It’s very rare to see an organization that has outsourced 100% of its ICT needs to third parties; likewise, it’s rare to see one that keeps everything inside.

The Outsourcing Lifecycle Communications Strategy

When an organization is considering outsourcing in any of its “shore” forms (offshore, nearshore, onshore), rumors will spread like wildfire, fueled by rampant speculation regarding motive. This Executive Update walks you through the process of knowing who the stakeholders are and what they want to know over the outsourcing lifecycle. More important, the Update suggests how to allocate your scarce time and effort to what really matters.