Auditing Outsourcing Deals

Conducting audits of outsourcing deals is not something every organization focuses on. There are usu- ally so many operational fires to be put out that review and compliance processes can easily be overlooked. Imagine, however, if you never reviewed your staff: they may become disinterested and unmotivated, and (worst of all) you may not know what they are actually doing! Outsourcing arrangements are no different.